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SMS Terms & Conditions

Effective Date: January 1, 2025

By providing your phone number and consenting to receive SMS communications from Clean & Pristine House Cleaning LLC ("Clean & Pristine"), you agree to abide by the following SMS Terms & Conditions. These terms govern your use of SMS services and communication from Clean & Pristine.

1. Consent to Receive SMS Messages

By opting in to receive SMS communications, you consent to receive messages related to the services, promotions, reminders, confirmations, and updates associated with Clean & Pristine House Cleaning LLC. This may include transactional, customer support, and marketing messages.

2. Opt-In Process

To opt-in, you must explicitly provide your phone number via one of our registration forms, promotional sign-ups, or directly through our website or mobile platform. You will receive a confirmation SMS upon opt-in. By replying to the confirmation message, you acknowledge and accept these terms.

3. Opt-Out and Unsubscribing

You have the right to opt-out from receiving SMS messages at any time. To opt-out, simply reply with "STOP" to any SMS message you receive from Clean & Pristine. Upon receiving your opt-out request, we will stop sending further SMS communications to that phone number. You will receive a confirmation message to acknowledge your unsubscription.

4. Message Frequency

The frequency of SMS messages may vary depending on your engagement with Clean & Pristine’s services. You will not receive more than [X] messages per month, unless specifically agreed to. These messages may include service reminders, promotions, and other updates related to your relationship with Clean & Pristine.

5. Charges and Fees

While Clean & Pristine does not charge for sending SMS messages, standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees charged by your mobile provider in relation to SMS communications.

6. Data Privacy and Security

Clean & Pristine takes the privacy of your phone number and personal data seriously. Your phone number and related information will not be sold or shared with third parties, except as necessary for delivering services or in compliance with applicable laws. All data will be handled in accordance with our Privacy Policy.

7. SMS Message Content

SMS messages sent by Clean & Pristine may include:

  • Service-related updates (e.g., appointment confirmations, reminders)

  • Promotions, offers, and discounts

  • Customer support notifications

  • Surveys or market research related to our services

Each message will clearly identify Clean & Pristine as the sender and provide a method to opt-out or stop receiving future messages.

8. Compliance with Applicable Laws

Clean & Pristine complies with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and other applicable laws regarding SMS marketing and communications. We are committed to obtaining prior express consent before sending marketing SMS messages and respecting all opt-out requests in a timely manner.

9. Changes to SMS Terms & Conditions

Clean & Pristine reserves the right to update these SMS Terms & Conditions at any time. Any changes will be communicated to you through SMS or by updating this page on our website. By continuing to receive SMS messages from Clean & Pristine after changes have been made, you acknowledge and accept the updated terms.

10. Liability Limitation

While Clean & Pristine strives to ensure that SMS communications are accurate and timely, we do not guarantee that SMS messages will be delivered or received without delays or errors. Clean & Pristine is not liable for any failure to send, receive, or for delays in SMS communications due to technical issues or other circumstances beyond our control.

11. Contact Information

For questions, concerns, or requests related to SMS communications, please contact Clean & Pristine House Cleaning LLC at:

Email: cleanandpristinehousecleaning@gmail.com
Phone Number: 401-375-4175
Mailing Address:
Clean & Pristine House Cleaning LLC
546 Main Rd Ste. B
Tiverton, Rhode Island 02878

By providing your phone number and consenting to receive SMS communications, you agree to comply with these SMS Terms & Conditions.

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